Privacy policy

Last updated: August 2026

At AIRWENS, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device information such as browser type, IP address, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate about your purchases
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers that help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Legal authorities when required by law

These providers only receive the information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.

While no method of transmission over the internet can be guaranteed to be completely secure, we continually work to protect your information using industry-standard security practices.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Request information about how your data is processed

To exercise any applicable rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services.

AIRWENS is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised "Last updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

AIRWENS
33 OAK ROAD
BEDFORD MK42 OHH
United Kingdom

Email: Support@airwens.store
Phone: (310) 841-0280